Welcome to the Sweetnest booking site, your hotel dedicated to the well-being of cats and rabbits. We are concerned about the protection of your personal data and we are committed to handling it with the utmost care, in accordance with current legislation.
1. Collection of Data
When you make a reservation on our site, we are required to collect some of your personal data. This includes your name, first name, postal address, email address, telephone number and information about your pet.
We also collect data related to your transaction, including the amount of the reservation (including the 40% prepaid online) and payment information.
2. Use of Data
The personal data we collect is used solely for the purposes of your reservation and the management of our Sweetnest hotel. It allows us in particular to contact you if necessary, to prepare as well as possible the stay of your animal and to manage the payments.
We do not share your personal data with third parties, except in cases provided for by law or if this is necessary for the proper performance of our services (for example, with our online payment provider).
3. Data Security
We implement all the technical and organizational measures necessary to ensure the security and confidentiality of your personal data. They are stored on secure servers and only authorized persons within our Sweetnest hotel can access them.
4. Access, Rectification and Deletion Rights
In accordance with current legislation, you have the right to access, rectify and delete your personal data. You can exercise these rights by contacting us at the email or postal address indicated on our site.
5. Cookies
Our site uses cookies to improve your browsing experience and to collect statistical data. You can disable cookies by changing your browser settings, but this may disrupt the proper functioning of our site.
6. Modification of the Privacy Policy
We reserve the right to modify this privacy policy at any time. The changes made will take effect upon their publication on our site.
By using our site and making a reservation, you agree to the collection and use of your personal data in accordance with this privacy policy.
For any questions or requests for additional information, do not hesitate to contact us. We will be happy to answer you.